About

Why Use Our Services

 

‘Your success is our success’

Many business struggle in today`s complex regulation driven world, what they can all benefit from is professional, reliable and cost effective advice and help in managing their personal and business financial affairs.

Whether you are an established business, a new start-up, self-employed or a small to medium enterprise our team of proactive professionals can add value to your businesses. “wedo accounting” offers high level customer care, with a designated team of professional’s supporting every client to ensure the service provided exceeds their expectations.

We have built a team of highly trained staff that have all the skills, expertise and experience required to deliver services in the most efficient and cost effective manner. We have grown through word of mouth over years and that remains our largest source of new clients. This provides us with great pride and both our new and existing clients with great confidence that we will continue to deliver, time after time, year after year.

 

Understanding

We make sure we really understand what clients want. If, as at times can be the case, a client is not absolutely sure about their goals or the potential of their business, we will help them figure it out!

 

Straightforward – Jargon free help and advice

We aim to make the sometimes complicated matters of accounting or tax straightforward for our clients to understand. You will not be mystified with jargon, NO! We provide clear and precise explanations as to your position or situation and the options that you may consider.

 

Right First Time

Our service must be accurate, efficient and right first time.

 

Value for Money

We provide market leading value for money. You will NEVER over pay for services we provide you.

 

Unlock your Money

We will save or where possible ‘make’ you money, we are masters of finding ways to help our clients pay less, find savings, generate greater income or make successful claims for repayments be it CIS, Tax refunds, Self Assessment refunds or VAT recalculations to your favour. If its to your advantage we will find it for you.

 

Friendly – personal service

Unfortunately, it is common place that accountancy firms are mostly impersonal, numbers driven and devoid of any appreciation of their clients. At wedo accounting that is not the case our service has to be personal, friendly and honest. We find time to get to know you and your business and to use that knowledge to give you the soundest, most professional and effective service available in accounting.

 

wedo accounting a client focused business

We win by looking after our clients interests so that they win! That’s why our clients stay with us time after time, year after year. Yes, we do Accounting so you don’t have to! Our customers love us! The basis of our relationship

We can’t work with everyone!

At wedo accounting we limit both the number overall clients we retain and the number of new clients we accept each year, this is because we think our focus and attention should always primarily be on the clients we already have.

To be effective, we believe that professional relationships need to be based on mutual trust, mutual support, mutual respect and mutual integrity.

As a result we only work with clients who share our belief in the importance of these four factors. In practice that means that:

We will always…

Do everything in our power to:

  • Keep you fully informed about what’s happening on your affairs, and complete every task on or ahead of time – so that you never have to chase us
  • Operate on the principle that a problem isn’t solved, or a piece of work finished, until we completed convince you will be 100% delighted
  • Maintain the high standards of integrity, honesty, openness, professionalism and confidentiality that you rightly expect from us
  • Refer our contacts to you where we believe they could benefit from your products and services
  • Always be on the lookout for new ideas that could help you to build an even more successful business and achieve your business goals
  • And do what we say we are going to do, when we say we are going to do it

You will always…

Do everything in your power to:

  • Maintain the high standards of integrity, honesty and openness that we rightly expect from each other
  • Pay our fees in advance of any work commencing – we have a range of easy payment options (monthly direct debit, credit card and finance)
  • Tell us immediately if we do anything that you are in any way unhappy with
  • Provide us with any information and answers we need to carry out our work – within the mutually agreed timescales